Customer Testimonials – London’s Highest Rated Bed Bug Treatment Specialists

Thermopest came out to do a bed bug heat treatment, I was told it would get rid of the problem in one visit. However a few days after the treatment we noticed live bed bugs. I called Gavin and he was able to send back another set of technicians to complete a second treatment. Since then we have been bed bug free, I will give 5 star since dealing with Gavin helped the process to go well.

An absolute nightmare getting bed bugs in one of our rental properties but Jamie and team managed to sort them out in ONE VISIT. Sooo impressed!! Worth every penny. Thanks so so much.

Unlucky, I found some bed bugs in one of my bed rooms. Luckily, I found James’ contact number, I called him and explained the situation, he gave me very reasonable quotation and guaranteed that he will solve the problem. He came next day giving first treatment and came again after 7 days. After two treatments, the bed bugs were all killed and I never had the same issue again.

I am so pleased with their professional service, and high recommend him to anyone who has the same problem.

I had a small infestation of bed bugs at my home in Hammersmith, ThermoPest checked our place thoroughly and sorted our bug issue in one visit. 2 months later and still no issues, but having the guarantee is still helpful peace of mind.

I would really recommend ThermoPest Bed Bug Treatments London and Gavin. Our issue was resolved really efficiently, and they were very communicative. They made my parents feel so comfortable, and really explained the entire process to us.

Amazing service from James and the team. Moved into a house where there were bedbugs, James and team got rid of them and also put up with my constant texts looking for advice and reassurance. I will definitely recommend you 100%

Had a great experience with this company

ThermoPest were great from start to finish. They are very knowledgeable and explained everything to be before they started the work.

They were discrete in their operation and managed to totally rid my spare bedroom of bed bugs. It’s been 3 weeks now and no sign of the bugs returning, so I would say a perfect service. Highly recommend.

ThermoPest sorted out a bed bug issue at our property in Kensington after a guest brought them in. We opted for the heat treatment after reading up on its effectiveness, and it worked exactly as described.

Really impressed with ThermoPest. The technicians were polite and professional, and the bed bug extermination in London worked first time.

I rarely leave reviews, but the service I got from ThermoPest was brillaint. My flat in Notting Hill had a stubborn bed bug issue that two previous companies failed to get rid of. ThermoPest were different – super thorough, really respectful of the property, and most importantly, the bed bugs are GONE.

ThermoPest sent out a team for a same-week bed bug heat treatment, and they handled multiple of my units at once.
Great communication and fast results – top-tier bed bug exterminator!

We contacted ThermoPest for bed bug treatment in London after finding signs of activity at home. The technicians recommended a heat treatment, which was perfect for us as we wanted to avoid chemicals. The process was efficient, discreet, and cleared the problem in just one visit.

After moving into a new flat in London, I started getting bites. I called ThermoPest, and they were round in no time. Their heat treatment was a game-changer—no chemicals, just pure heat to zap the pests. The lads were proper friendly and made sure I understood the process. Not a single bite since. Highly recommend!

I feel incredibly fortunate to have found this service. This company has been able to deal with the bed bug issue very effectively.
James who initially came out was very professional and the teams work has been a relief after trying another company (with a big name) which had failed to get us rid of the bugs and have charged us an arm and a leg without any guarantee.
Great customer service, a guarantee and are very flexible. I highly recommend their service to anyone who is dealing with that type of issue. Thank you so much for all your help.

Everything was handled seamlessly, great communication and outcome.

I was mortified when I found bed bugs in my flat after a holiday. ThermoPest came to the rescue with their heat treatment, and I couldn’t believe how thorough they were. The technician, Dave, explained everything and put me at ease. Within a day, my home was bug-free, and it’s been three months with no sign of them.

I was gutted when I found bed bugs in my daughter’s room after she came back from uni. It was proper stressful, especially with her exams coming up. ThermoPest were brilliant, they sent a technician out the next day, and he was so calm and reassuring. The heat treatment took a few hours, and they even checked in a week later to make sure everything was okay. No more bugs, and my daughter’s finally getting a decent night’s sleep. Can’t fault them

Writing my review now from the treatment I had in early feb this year, I had heat treatment and the lads were so friendly, Gavin was amazing and answered all my questions constantly in email, I am based all the way in Northumberland and he still came through, They were super thorough and Touch wood, I’m still bedbug free to this day!

We’d been dealing with bed bugs for a couple of months in our London flat and it was a nightmare. At first, we tried sprays and DIY methods, but the problem just kept coming back. We were honestly at the point of thinking we’d have to replace our mattress and furniture.

That’s when a friend recommended ThermoPest. From the start, they were really reassuring and explained how their bed bug heat treatment in London works. The technicians arrived on time, set everything up, and were very professional throughout.

I honestly couldn’t recommend ThermoPest Bed Bug Treatments London more highly. When we first discovered we had bed bugs, we used a different company who failed to get rid of them and left us feeling really anxious that the problem was going to be hard (and expensive) to solve. They were going to charge almost the same again to come back, so we started looking elsewhere.

I called Gavin at ThermoPest, and right away he reassured me over the phone and gave me loads of helpful advice. He came out the very next day, was calm, kind, and put our minds at ease. What stood out most was how honest he was — it was clear he wasn’t just trying to take our money if it wasn’t necessary.

The bugs are now completely gone, and we were left well informed throughout the process. Best of all — we didn’t have to throw anything away!

If I could give 10 stars, I would. Huge thanks again to Gavin and the team at ThermoPest!

I rarely leave reviews, but the service I got from ThermoPest was brillaint. My flat in Notting Hill had a stubborn bed bug issue that two previous companies failed to get rid of. ThermoPest were different – super thorough, really respectful of the property, and most importantly, the bed bugs are GONE.

Gavin answered all my questions (And as a first time and hopefully last bed bug sufferer I had many!) He was very friendly and cooperative, The lads he sent for my heat treatment were friendly and did a super thorough job. Thanks guys!

I would highly recommend their services to anyone dealing with a bedbug issue.

I was skeptical about heat treatments for bed bug extermination, but Gavin at ThermoPest reassured me every step of the way. I live in a flat in central London, and the infestation was starting to spread to other rooms. The team acted quickly and discreetly, and the results speak for themselves—complete removal in one session.

I’ve tried to get rid of the bed bugs (after unfortunately bringing them back from Thailand) myself, and I tried two other companies who cane out and sprayed and this was unsuccessful. I contacted these and someone came out the next day to survey my home and the treatment was booked in for a few days time. Safe to say I no longer have bed bugs and they even give you a guarantee. Thanks James and team.

I had a bed bug scare, and after shopping for an exterminator found some who did not view pictures or do any kind of viewing only offered treatment that was very costly. Im so glad I contacted James who immediately told me over the phone he doubted they were bed bugs (no symptoms/bites) after sending pictures and getting some more information, he confirmed with another specialist and got back to me very quickly to tell me what they were (black book lice) and how to treat with absolutely no cost. Right at Christmas I could not be more grateful! Can’t recommend enough.

I contacted ThermoPest after reading about their heat treatment method and I’m so glad I did. Gavin explained the whole process and we booked in. Since the bed bug treatment it’s been over a month and we’ve had zero signs of bed bugs since.

I don’t normally write reviews, but I felt I had to for ThermoPest because of how stressful our situation was. We started noticing bites a few weeks ago in our London flat and after some late night Googling I realised it was most likely bed bugs. At first, I tried sprays and washing everything, but nothing worked. It was honestly overwhelming – especially with kids in the house so I reached out to ThermoPest for help.

From the first call, they were professional and reassuring. They explained their bed bug heat treatment in London and how it kills all life stages (eggs, larvae, and adults) in one visit. The technicians turned up on time, were polite, and clearly knew exactly what they were doing. They carefully moved furniture, set up their heaters, and kept me informed throughout the process.

The difference has been night and day. After the treatment, we’ve had zero bites and could finally sleep again without worrying. I really liked that it was a chemical free method too safe for kids and pets, which was a big deal for us.

Recently had my flat heat treated in London against bed bugs, from start to finish they were professional and got the job done. Thank you Gavin and the team.

I can’t thank ThermoPest enough for their incredible bed bug removal service. We had been dealing with bed bugs for weeks, and the stress was unbearable. Every night felt like a battle, and my family was losing sleep. Gavin and his team were a breath of fresh air. They explained the process thoroughly, and the heat treatment was completed within a day. It’s been weeks now, and we haven’t seen a single bed bug.

After moving into a new flat in London, I started getting bites. I called ThermoPest, and they were round in no time. Their heat treatment was a game-changer—no chemicals, just pure heat to zap the pests. The lads were proper friendly and made sure I understood the process. Not a single bite since. Highly recommend!

Gavin and his team did an amazing job treating my house for bed bugs. I am grateful for their expertise and highly recommend their services.

Successfully got rid of the bed bug infestation and was good to deal with.

After trying sprays that didn’t work, I called ThermoPest for a bed bug removal in London. The heat treatment did the job.

I was dealing with bed bugs at one of our properties for months, companies were taking advantage and trying to over charge. Once I called these they gave me a great price. They came by they did a head to toe inspection and got rid of the bed bugs in one visit. Definitely recommend this company.

Thanks to Bed Bug Treatment Pros for the work they carried out, they exterminated the problem quickly.

I was stressing over a bed bug problem, but ThermoPest really came through. Their bed bug heat treatment in London worked perfectly and the bugs were gone in just one visit. Friendly team, quick service, and no chemicals – highly recommend.

They came out quickly and identified the problem for an active bed bug infestation at my mother’s house. They acted in a polite and considerate matter.

Very good service for a very nasty job. Would be very happy to recommend them to friends and colleagues.

Excellent service, super responsive and delivered exactly what was needed.